Your First Visit
A calm, personalized experience where your story is heard and your path to healing begins.
What to expect at your first visit.
At True Health, we believe meaningful care begins with listening. Your first visit is a dedicated opportunity to share your health story, discuss your concerns, and feel truly heard. We take the time to understand not only your symptoms, but also your health history, lifestyle, and goals so we can develop a personalized approach to your care.
Whether you're seeking answers to a specific concern or looking for support with your overall wellbeing, our team is here to provide thoughtful guidance and compassionate support from the very beginning.
Complete your pre-appointment intake form
Before your appointment, you’ll receive a comprehensive intake form covering your medical history, lifestyle, and current concerns. This allows your Naturopathic Doctor (ND) to come prepared with a deeper understanding of your health and begin shaping your personalized care plan.
Arrive & settle in
Welcome - we’re so glad you’re here. When you arrive, check in at reception, enjoy a glass of water or a cup of tea, and take a moment to settle into our space. Your ND will come greet you when it’s time for your appointment.
Meet your Naturopathic Doctor
Your ND will introduce themselves and guide you into your consultation room. Our spaces are designed to feel calm, comfortable, and supportive - so you can feel at ease from the start.
Initial consultation & assessment
This visit is all about you. Your ND will review your intake form in detail, explore your medical and family history, and discuss your lifestyle - nutrition, movement, sleep, and stress. We take the time to understand the full picture of your health.
Personalized recommendations & next steps
Based on your visit, your ND will begin outlining a customized plan tailored to your needs. This may include targeted treatments, supplements, lifestyle adjustments, or recommendations for further testing, along with clear next steps.
Ask questions & feel supported
We want you to leave feeling informed and confident. There will always be space for your questions - your ND is here to guide you with clarity, care, and ongoing support.
First Visit FAQs
Not sure what to expect? Learn how to prepare for your first appointment, what happens during your visit, and how we create personalized care plans.
-
Your first visit is an opportunity for us to get to know you, understand your health concerns, and learn about your goals. We take the time to review your health history, current symptoms, lifestyle, and any previous testing or treatments so we can develop a personalized plan tailored to your needs.
-
Initial appointments are longer than follow-up visits to allow time for a comprehensive assessment and discussion of your health concerns. Appointment length varies depending on the practitioner you are seeing and the complexity of your concerns.
-
Please bring a list of your current medications and supplements, any recent laboratory results or diagnostic reports you would like us to review, and any relevant health information that may help us better understand your situation.
-
No referral is required to book an appointment with any of our practitioners. You can schedule directly with the provider that best matches your needs.
-
That's okay. Our team is happy to help you determine which service may be the best fit based on your health concerns and goals. If additional support is recommended, we can also connect you with other practitioners within the clinic.
-
In most cases, yes. Your practitioner will discuss their findings, recommendations, and next steps with you during your appointment. Depending on your situation, additional testing or follow-up may be recommended before a comprehensive treatment plan is finalized.
-
Not necessarily. Testing is only recommended when it is likely to provide useful information that will help guide your care. Your practitioner will discuss whether blood work, imaging, functional testing, or other investigations are appropriate for your individual needs.
-
Yes. If you have recent laboratory results, imaging reports, or other relevant health records, we encourage you to bring them to your appointment. Reviewing existing information can help avoid unnecessary testing and provide valuable insight into your health.
-
Yes. Many patients benefit from working with multiple practitioners. Depending on your needs, your care may involve support from a naturopathic doctor, nurse practitioner, occupational therapist, therapist, or other members of our team.
Start your journey now
You deserve care that truly listens. Whether you’re navigating a chronic condition or looking for deeper answers, we’re here to support you with personalized, root-cause care.
Book your Initial Consultation today and take the next step toward lasting wellness.